Information Technology (IT)
is the use of computers and software to manage information.
Some organizations refer to this as Management Information
Services (or MIS) or simply as Information Services (or
IS). The information technology function of an
organization is responsible for storing, protecting,
processing, and transmitting the information, and later
retrieving information as necessary.
20000 is the first international standard for Information
Technology (IT) Service Management. It is based on and
supersedes the British Standard, BS 15000. The standard
was first published in December 2005.
need help to establish and maintain your organization's IT
Systems Innovations, Inc. offers
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Since its foundation
in 1901 as the Engineering Standards Committee, BSI Group has
grown into a leading global independent business services
organization providing standard-based solutions in more than
ISO 20000 Standard from BSI